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Privacy Policy

Effective Date: September 3, 2026

Stellar Konsulting LLC (“Stellar Konsulting,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information that you provide to us or that we collect when you visit or use our website, request our services, communicate with us, or otherwise interact with us.

This Privacy Policy explains what personal information we collect, how we use it, when we may disclose it, how we protect it, how long we retain it, and certain rights and choices that may be available to you under applicable privacy and data protection laws.

This Privacy Policy applies to information collected through StellarKonsulting.com and through our communications and service-delivery processes, including information submitted in connection with requests for international process service, legal support, document delivery, court-related services, investigations, document reproduction, translation, and related services.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

Information You Provide to Us

You may voluntarily provide personal information when you:

  • Submit a service request or inquiry through our website;

  • Request a quotation or consultation;

  • Submit legal documents or other documents for service;

  • Contact us by telephone, email, fax, mail, or other communication methods;

  • Provide information necessary for us to perform requested services;

  • Make a payment or authorize a transaction;

  • Communicate with us regarding an existing assignment;

  • Submit a complaint, question, or support request; or

  • Otherwise communicate or interact with Stellar Konsulting.

The information provided may include:

  • Name;

  • Business or organization name;

  • Mailing or physical address;

  • Email address;

  • Telephone number;

  • Fax number;

  • Billing information;

  • Information relating to a legal matter or service request;

  • Information contained in documents submitted to us;

  • Information about individuals who are the subject of a service request;

  • Other information you voluntarily provide.

Because our services may involve serving legal documents or assisting with legal matters, documents submitted to us may contain personal information belonging to individuals other than the person who submitted the information.

You should only provide information that you are authorized to provide to us.

2. Information We Collect Automatically

When you visit our website, certain information may be collected automatically through standard web technologies.

This may include:

  • IP address;

  • Browser type and version;

  • Device type;

  • Operating system;

  • Approximate geographic information;

  • Pages visited;

  • Referring website or webpage;

  • Date and time of visits;

  • Website interaction information;

  • Technical information relating to your connection.

We may use this information to operate, maintain, secure, analyze, and improve our website and services.

Information collected automatically is generally used in aggregate or statistical form where reasonably possible.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, analyze website traffic, improve functionality, and support security.

Cookies may be placed by Stellar Konsulting or by third-party service providers that assist us with website functionality, analytics, security, or other services.

Our use of cookies and similar technologies is described in greater detail in our Cookie Policy.

4. How We Use Personal Information

We may use personal information for purposes including:

  • Providing requested services;

  • Processing and managing service requests;

  • Preparing quotations;

  • Communicating with clients and prospective clients;

  • Processing payments;

  • Delivering legal documents and related services;

  • Coordinating with process servers, investigators, couriers, translators, courts, government authorities, and other service providers where necessary to perform requested services;

  • Providing status updates and reports;

  • Preparing affidavits, proofs of service, declarations, certificates, or other service-related documentation;

  • Responding to questions, complaints, and requests;

  • Maintaining business and financial records;

  • Detecting and preventing fraud, abuse, unauthorized activity, or security incidents;

  • Protecting our website, systems, employees, clients, and service providers;

  • Complying with applicable laws, regulations, court orders, subpoenas, and other legal obligations;

  • Enforcing our agreements and policies;

  • Resolving disputes;

  • Improving our website, services, systems, and customer experience; and

  • Performing other purposes reasonably related to the purposes for which the information was collected.

Where permitted by applicable law, we may also use contact information to provide information about our services or respond to inquiries.

5. Legal Bases for Processing

Where applicable data protection laws require a legal basis for processing personal information, we may process information on one or more of the following bases:

  • Performance of a contract or taking steps at your request before entering into a contract;

  • Compliance with a legal obligation;

  • Our legitimate business interests, where those interests are not overridden by your applicable rights;

  • Your consent, where consent is required; or

  • Protection of vital interests or other lawful grounds recognized by applicable law.

The appropriate legal basis will depend on the circumstances and the applicable law.

6. Sharing Personal Information

We do not sell or rent your personal information for monetary consideration.

We may disclose personal information when reasonably necessary to provide our services or operate our business.

Depending on the circumstances, recipients may include:

  • Independent or affiliated process servers;

  • Investigators and skip-tracing providers;

  • Couriers and delivery providers;

  • Translation providers;

  • Court filing or e-filing providers;

  • Courts and government agencies;

  • Payment processors and financial institutions;

  • Information technology and hosting providers;

  • Website security and analytics providers;

  • Professional advisers, including attorneys, accountants, and consultants;

  • Collection or dispute-resolution providers;

  • Insurance providers;

  • Law enforcement or governmental authorities; and

  • Other third parties where you have authorized the disclosure or where disclosure is otherwise permitted or required by law.

We seek to disclose only information reasonably necessary for the applicable purpose.

7. International Transfers

Stellar Konsulting provides international process service and related services. As a result, personal information may be accessed, processed, transferred, or stored in countries other than the country in which you reside.

Those countries may have privacy and data protection laws that differ from those in your jurisdiction.

Where required by applicable law, we will take appropriate measures in connection with international transfers of personal information.

8. Legal and Regulatory Disclosures

We may disclose personal information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law or regulation;

  • Respond to a valid subpoena, court order, warrant, or other legal process;

  • Respond to a lawful request from a governmental or regulatory authority;

  • Protect the rights, property, or safety of Stellar Konsulting, our clients, employees, service providers, or others;

  • Detect, investigate, or prevent fraud or unlawful activity;

  • Establish, exercise, or defend legal claims; or

  • Enforce our Terms & Conditions or other applicable agreements and policies.

9. Payment Information

When you make a payment, payment information may be processed by third-party payment processors or financial institutions.

Where payment information is processed directly by a third-party payment provider, that provider’s privacy policy and terms may also apply.

We do not require you to send payment card information by ordinary email unless specifically instructed through an appropriate secure process.

10. Security

We maintain reasonable technical, physical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, loss, or destruction.

Because no electronic transmission, storage system, or security measure can be guaranteed to be completely secure, we cannot guarantee absolute security of personal information.

You are responsible for taking reasonable precautions when transmitting information to us and for ensuring that information you provide is accurate and appropriate for transmission.

11. Legal Documents and Sensitive Information

Our services may require clients to provide legal documents and information relating to legal proceedings, individuals, businesses, addresses, court matters, and other potentially sensitive information.

We use such information primarily for the purpose of providing the requested services and related business activities.

Clients should not provide unnecessary personal information and should ensure that they have the legal authority to provide documents or information submitted to Stellar Konsulting.

12. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, complying with legal and regulatory obligations, resolving disputes, enforcing agreements, preventing fraud, and protecting our legitimate business interests.

Retention periods may vary depending on the type of information and the circumstances in which it was collected.

Additional information concerning our retention and security practices is provided in our Data Retention & Security Policy.

When personal information is no longer reasonably required and we are not legally required to retain it, we may securely delete, destroy, anonymize, or otherwise dispose of it.

13. Your Privacy Rights

Depending on where you live and which privacy laws apply to you, you may have certain rights regarding your personal information.

These rights may include, where applicable:

  • The right to know or access personal information we hold about you;

  • The right to request correction of inaccurate or incomplete information;

  • The right to request deletion of personal information;

  • The right to request restriction of certain processing;

  • The right to object to certain processing;

  • The right to receive certain information in a portable format;

  • The right to withdraw consent where processing is based on consent; and

  • The right to lodge a complaint with an applicable privacy or data protection authority.

These rights are not absolute and may be subject to exceptions under applicable law.

14. California Residents

If you are a California resident, you may have additional rights under applicable California privacy laws.

Depending on the circumstances, these may include rights to access, correct, delete, or obtain information concerning the categories of personal information collected or processed about you, as well as other rights provided by applicable California law.

Stellar Konsulting does not sell personal information for monetary consideration.

Where applicable law provides additional privacy rights, we will process verified requests in accordance with those requirements.

15. European Economic Area and United Kingdom

If you are located in the European Economic Area or United Kingdom, applicable data protection laws may provide additional rights concerning your personal information.

Where applicable, you may have rights including access, rectification, erasure, restriction of processing, objection to processing, data portability, and the right to withdraw consent.

You may also have the right to lodge a complaint with the data protection authority in your country or jurisdiction.

16. Canadian Residents

If you are located in Canada, applicable federal or provincial privacy legislation may provide rights concerning your personal information, including rights to access and request correction of personal information held by us.

We will handle privacy requests in accordance with the privacy laws applicable to the particular circumstances.

17. Australian Residents

If you are located in Australia, applicable Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles where applicable, may provide rights concerning your personal information.

We will handle personal information in accordance with applicable Australian privacy requirements.

18. Communications

We may communicate with you by email, telephone, text message, fax, or other communication methods in connection with your service request, account, transaction, inquiry, or other business relationship.

Where applicable law requires consent for marketing communications, we will obtain and manage such consent in accordance with applicable requirements.

You may request that we stop sending non-essential marketing communications, subject to legal and operational requirements.

19. Third-Party Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policy of any third-party website before providing personal information.

20. Children’s Privacy

Our website and services are not directed toward children under the age of 18.

We do not knowingly collect personal information from children for the purpose of providing services.

If you believe that a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action where required.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, applicable laws, or privacy requirements.

When we make material changes, we may update the effective date and provide additional notice where required by law.

We encourage you to periodically review this Privacy Policy.

22. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have a privacy-related concern, please contact us:

Stellar Konsulting LLC
5101 Santa Monica Blvd
Ste 8 PMB1330
Los Angeles, CA 90029
United States

Email: operations@stellarkonsulting.com
Telephone: +1 (213) 786 1161

For privacy requests, please provide sufficient information for us to understand and verify your request. We may request additional information where reasonably necessary to verify your identity or authority to make the request, as permitted by applicable law.


Last Updated: September 3, 2026