This Privacy Policy is effective January 1, 2020, and has been changed to comply with the requirements of the US Privacy Laws, The Data Protection Act 2018, UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) and Australian Consumer Law. This privacy policy covers our use of the personal information we collect from you and about you. This policy also describes options available to you, and your legal rights, regarding our use of your personal information, and how you can access, modify, delete or opt out of our information-gathering process.
This privacy statement discloses the privacy practices for this website and all websites hosted or maintained by Stellar Konsulting L.L.C. and Stellar Konsulting Pty Ltd, also known as StellarKonsulting.com. If you have questions or concerns regarding this statement, you should contact our customer service department using either the contact information available on the website or at the end of this privacy statement.
Stellar Konsulting is committed to protecting the privacy of individuals who use our website and the websites we manage. To deliver our services securely, accurately, and efficiently, we may collect certain personal information from our users.
The information we collect may include, but is not limited to:
- Name and contact details (such as address, telephone number, email address, and fax number)
- Identification information, including tax records or other identification numbers
- Account-related information
- Payment details, including credit or debit card information, cardholder name, expiration date, and bank account details
- Other information that may identify you as a customer
We may also request optional information, such as your preferences or additional contact details, to improve our services, enhance your experience, and inform you about products or services that may be relevant to you.
Information You Provide Directly
We collect personal information when you voluntarily submit it to us, including when you:
- Complete forms on our website
- Register for an account or use our platform
- Contact us by phone, email, or written correspondence
- Participate in surveys, competitions, or promotions
- Report issues or request support
Personal information refers to any data that identifies you or can reasonably be associated with you.
Information Received from Third Parties
We may receive information about you from trusted third parties, including subcontractors, payment processors, delivery providers, advertising networks, analytics providers, search information providers, and credit reference agencies, subject to any agreements you have with those organizations.
Information Collected Automatically
When you access or use our website and services, we may automatically collect certain information about your device and activity. This may include:
- Device identifiers and device type
- IP address and geolocation data
- Browser and connection information
- Usage data, including pages viewed, links clicked, and actions taken on our website
We collect this information through cookies, web beacons, and similar technologies to better understand how our services are used and to improve user experience.
Additional Information Sources
Where permitted by applicable law, we may supplement the information we collect with data obtained from publicly available sources and third parties. This may include demographic information, additional contact details, credit information, and data from credit reporting agencies.
Combining Information
We may combine information collected directly from you, information received from third parties, and information gathered automatically through our services. This helps us provide a more personalized, consistent, and effective experience across all interactions with Stellar Konsulting.
Anonymized and Aggregated Data
We may anonymize and aggregate personal information so that it can no longer be used to identify you. Such anonymized information may be used for purposes including system testing, research, data analysis, service improvements, and the development of new products and features. We may also share anonymized and aggregated information with third parties.
Disclosure of Information
StellarKonsulting.com does not sell, rent, or intentionally disclose your personally identifiable information to third parties except in the circumstances outlined below.
We may disclose your information:
- When required by applicable law, regulation, court order, subpoena, or other lawful governmental request;
- When you have expressly authorized or requested us to do so;
- When necessary to process and complete payment transactions through third-party payment service providers.
As part of providing our services, certain personal information may be shared with the organizations, businesses, or entities to whom payments are being made on your behalf, as well as with payment processors, financial institutions, card networks, and other parties involved in authorizing and processing transactions.
In addition, StellarKonsulting.com reserves the right to disclose relevant personal information to third parties for debt recovery, collection, dispute resolution, or related purposes if a payment is cancelled, reversed, disputed, declined, or otherwise cannot be completed in accordance with our Terms of Use.
Use of Aggregated Information and Protection of Our Services
We may share aggregated and anonymized demographic information with clients, business partners, and other third parties for marketing, research, or analytical purposes. This information does not identify individual users and cannot reasonably be used to identify you personally.
StellarKonsulting.com may also use personal information where necessary to detect, investigate, prevent, and respond to suspected unlawful activities, fraud, security incidents, or conduct that may harm our website, services, users, or violate this Privacy Policy and our Terms of Use.
Removal of Personal Information from Public Content
If your personal information appears in any blog post, community forum, or other publicly accessible content on our website and you would like it removed, please contact us at operations@stellarkonsulting.
Your rights regarding your personal information
Privacy Rights
Subject to applicable privacy and data protection laws, you may have certain rights regarding the personal information we collect, use, and process about you. These rights may include:
Right of Access
You have the right to request access to the personal information we hold about you and to receive information about how it is used and disclosed.
Right to Data Portability
You have the right to receive certain personal information in a structured, commonly used, and machine-readable format and, where technically feasible, to have that information transferred to another organization with your consent.
Right to Rectification
You have the right to request that inaccurate, incomplete, or outdated personal information be corrected without undue delay.
Right to Erasure
In certain circumstances prescribed by law, you have the right to request the deletion of your personal information.
Right to Restrict Processing
You may have the right to request that we limit or suspend the processing of some or all of your personal information in circumstances permitted by applicable law.
Right to Non-Discrimination
You have the right not to receive discriminatory treatment or a reduction in the quality of services for exercising any of your privacy rights.
Exercising Your Rights
To exercise any of the rights described above, please contact us at operations@stellarkonsulting.com or call us at 1800 976 156. We will review and respond to your request in accordance with applicable laws. Please note that there may be circumstances where we are legally permitted or required to decline or limit a request.
You may also appoint an authorized representative to submit a request on your behalf. If you wish to designate an authorized agent, please contact us at operations@stellarkonsulting.com.
European Union Residents
If you are located in the European Union (EU), Stellar Konsulting acts as the data controller of your personal information for the purposes of applicable EU data protection laws, including the General Data Protection Regulation (GDPR).
You also have the right to lodge a complaint with your local data protection authority if you believe that your personal information has been processed in violation of applicable law. Information about EU data protection authorities can be found on the European Commission’s website.
Security
StellarKonsulting.com is committed to protecting the security and confidentiality of your personal information. We implement reasonable technical, physical, and organizational safeguards designed to protect your information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. These measures include appropriate physical security controls, electronic safeguards, and administrative procedures to help maintain the integrity and security of the information we collect and process. Where sensitive information is collected or transmitted, such as payment card details or banking information, we use industry-standard encryption and secure transmission technologies to help protect that data. In addition, StellarKonsulting.com maintains a range of policies, procedures, and security practices designed to support the ongoing protection of personal information and to reduce the risk of unauthorized access, use, or disclosure.
Use of Contact Information
As part of our normal business operations, StellarKonsulting.com collects, processes, and uses personal information to provide and support our services.
We may use the contact information you provide to:
- Confirm payment transactions;
- Notify you of issues, delays, or difficulties related to the processing of a payment;
- Respond to inquiries and provide customer support; and
- Communicate important account or service-related information.
Where permitted by law and with your consent where required, we may also contact you regarding upcoming payment obligations, reminders, updates to our services, or information about new products, features, and services that may be of interest to you.
You may opt out of receiving marketing or promotional communications at any time by updating your account preferences, following the unsubscribe instructions included in such communications, or contacting us directly. Please note that you may continue to receive essential service-related and transactional communications necessary for the operation of your account and our services.
Cookies
A cookie is a small data file stored on a user’s device that contains information related to that user’s interaction with a website. Cookies are commonly used by websites to analyze traffic, recognize when a user returns to a site, and enhance the user experience by tailoring content or functionality. StellarKonsulting.com does not use cookies to store personally identifiable or customer-identifiable information.
Log Files
We collect IP addresses for purposes such as analyzing usage trends, administering and maintaining our websites, monitoring user activity, and gathering general demographic information in aggregated form.
We may also record the IP address associated with each payment transaction and store it alongside the relevant payment details in our systems for record-keeping, security, and fraud prevention purposes.
Retaining your information
We will retain your personal information only so long as is necessary to fulfill the purpose(s) for which the information was collected, including for our own legitimate business interests, and also to satisfy any legal or reporting requirements. We may also retain personal information from closed accounts, to comply with federal law, prevent fraud, collect any fees owed us, resolve disputes, trouble shoot problems, assist with any investigation, enforce our Terms and Conditions (sometimes referred to as Terms of Service), and take other actions permitted or required by state and federal law. When it is no longer necessary to retain your personal information, we dispose of it in a secure manner according to law.
Links to Other Websites
Our website contains links to other websites operated by our clients and business partners. Please be aware that StellarKonsulting.com is neither responsible for the privacy practices of these other sites nor their content. We encourage you to be aware when you leave our website and to read the privacy policy of each and every website that collects customer identifiable information. In addition, the entities operating these third-party sites may use cookies. However, we have no access to or control over these cookies.
Correcting Customer Identifiable Information
If you have submitted incorrect customer identifiable information through the StellarKonsulting.com website and would like to revise this information, you may make appropriate revisions within the registration section of the site (if you have previously registered on the site) or you may contact our customer service department using the contact information provided on the site.
User Acceptance of Privacy Policy and Changes to Privacy Policy
By using this site, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our site. StellarKonsulting.com reserves the right to make changes to our Privacy Policy from time to time in our sole discretion. Any changes will appear in the Privacy Policy posted on the website with the appropriate revised date and/or effective date. StellarKonsulting.com encourages you to periodically review the Privacy Policy. Your continued use of StellarKonsulting.com websites following the posting of changes to these terms indicates your acceptance of those changes and the new Privacy Policy in whole.
Notices to you
If we need to provide you with information for legal, marketing or other business-related purposes, we will select what we believe is the best way to contact you. Ordinarily our first attempt will be via email. Our means of contacting you has no effect on your legal rights.
Contacting us
You may contact us, from your location anywhere in the world, at operations@stellarkonsulting.com; or by calling us at +1 213 786 1161.
StellarKonsulting.com is headquartered in USA and has offices in several countries in Europe, Asia, North & South America and Africa we have local presence, resources and connections in most countries around the world.
You can transmit your documents for process service directly to StellarKonsulting.com by fax, email or mail.
