The services provided by Stellar Konsulting through or in connection with its website, StellarKonsulting.com (the “Website”), are governed by the following terms and conditions. By accessing or using the Website or any related payment platforms, you agree to be bound by these terms. Please read them carefully.
To use the services offered on this Website, you must have access to the World Wide Web, either directly or through a device capable of accessing internet-based content, and you are responsible for any associated service or connectivity charges. You are also responsible for providing all necessary equipment required to access the internet, including a computer, modem, or other access device.
Stellar Konsulting does not guarantee any specific outcome, result, or recovery of information. We are committed to pursuing the objectives of each engagement using professional, diligent, and lawful methods.
Our services are intended for use by adults. We do not knowingly provide services to minors; however, certain services may be accessed by individuals using a credit card, debit card, or bank account. If you are under the age of 18, you may only use this Website with the involvement and consent of a parent or legal guardian.
Stellar Konsulting reserves the right, at its sole discretion, to refuse service, suspend or terminate accounts, or cancel transactions at any time, without prior notice.
Privacy
Please review our Privacy Policy, which also governs your use of this website, in order to understand our practices with regard to information about you.
Intellectual Property Rights
All content on this Website, including but not limited to text, terms, graphics, logos, button icons, and images, is the property of Stellar Konsulting or its content providers and is protected by applicable United States and international copyright laws.
The selection, arrangement, and presentation of all materials on this Website—including information in the public domain—as well as the overall design and structure of the Website, are the exclusive property of Stellar Konsulting and are protected by Australian and international copyright laws.
All software made available through this Website is owned by Stellar Konsulting or its software providers and is likewise protected under Australian and international copyright laws.
Trademarks and Branding
All graphics, logos, page headers, button icons, scripts, and service names used on or in connection with Stellar Konsulting and StellarKonsulting.com are trademarks or trade dress of Stellar Konsulting.
These trademarks and trade dress may not be used in connection with any product, service, or offering that is not expressly authorized or endorsed by Stellar Konsulting. They may not be used in any manner that is likely to cause confusion among customers or that may disparage, harm, or negatively impact the reputation of Stellar Konsulting, its products, services, or websites.
All other trademarks appearing on this Website that are not owned by Stellar Konsulting are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Stellar Konsulting.
Website License and Permitted Use
Stellar Konsulting grants you a limited, non-exclusive, and revocable license to access and use this Website for personal or legitimate business purposes. Except as expressly authorized in writing by Stellar Konsulting, you may not download, modify, or alter any portion of the Website, other than temporary page caching required for normal browsing.
This license does not permit, and you agree not to engage in, any of the following activities:
- Resale, commercial exploitation, or commercial use of the Website or its content;
- Creation of derivative works based on the Website or its content;
- Copying or downloading account or user information for the benefit of any third party;
- Use of data mining, robots, scraping tools, or similar data collection and extraction methods;
- Reproduction, duplication, sale, resale, or commercial exploitation of any part of the Website without prior written consent;
- Framing or use of framing techniques to enclose any trademarks, logos, or proprietary content (including images, text, layout, or design elements);
- Use of meta-tags or hidden text incorporating the name “Stellar Konsulting,” “StellarKonsulting.com,” or any related trademarks without authorization;
- Uploading, transmitting, or distributing viruses, malware, or any other harmful code intended to disrupt, damage, or limit the functionality of the Website or any systems or users;
- Interfering with or disrupting the operation of the Website, servers, or connected networks;
- Collecting or storing personal data about other users without permission.
Any unauthorized or prohibited use of this Website automatically terminates the license granted by Stellar Konsulting.
Account Security, Accuracy of Information, and Communications Consent
If you use this Website, you are responsible for maintaining the confidentiality of your personal information and for restricting access to your device and account. You agree to accept responsibility for all activities that occur under your account. If you suspect any unauthorized use of your account or any breach of security, you must notify Stellar Konsulting and, where applicable, the relevant payment recipient immediately.
You agree to provide complete, accurate, and up-to-date information when requested in connection with any payment or service transaction. Failure to provide accurate information, or any attempt to use another person’s information without authorization, may result in cancellation of your transaction and may also lead to legal action by Stellar Konsulting or its authorised representatives, to the fullest extent permitted by law. You also agree to honour and complete payment for any transactions that are validly processed through this Website.
All personal information provided through this Website will be handled in accordance with our Privacy Policy and kept confidential in accordance with applicable legal requirements.
Text Messages, Emails, and Telephone Communications – Consent
By using this Website, reviewing its content, or placing an order for services, you consent to receive communications from Stellar Konsulting and its authorised representatives, including telephone calls, emails, and text messages. These communications may include service updates, account-related information, and relevant offers.
You acknowledge that separate consent is not required as a condition of purchase, and that standard message and data rates may apply depending on your mobile or internet service provider.
By using this Website and communicating with us via email, text message, or telephone (including where such communication is later confirmed in writing, such as through an invoice or email), you agree that any order placed orally or electronically and subsequently confirmed by Stellar Konsulting constitutes a binding request for services, as reflected in the relevant confirmation or invoice.
Non-Disparagement and Confidentiality
By entering into an agreement for services with Stellar Konsulting, you agree that you will not make or publish any statements, whether oral, written, electronic, or otherwise, that are intended to or may reasonably be expected to disparage or negatively affect Stellar Konsulting, its trade names, trademarks, trade dress, website (StellarKonsulting.com), officers, directors, management, employees, contractors, or affiliates.
This includes, without limitation, comments made in blogs, articles, reviews, opinion pieces, social media posts, or any other form of public or private communication that could reasonably be interpreted as harmful to the reputation, character, integrity, business practices, or professional abilities of Stellar Konsulting or any of its personnel. You also agree not to disclose, reference, or rely upon any confidential or proprietary information belonging to Stellar Konsulting in any such communication.
You further agree to ensure that your employees, agents, contractors, and any other representatives acting on your behalf do not, directly or indirectly, make or assist in making any statements that are derogatory, critical, or damaging to Stellar Konsulting or its business, services, personnel, or reputation, or that disclose confidential information in any form.
Nothing in this section prevents either party from making disclosures or statements required by applicable law. However, where legally permissible, the disclosing party agrees to provide at least two (2) business days’ written notice to Stellar Konsulting prior to making such disclosure and to reasonably consider any feedback provided.
Risk Acknowledgement and Limitation of Liability
All clients of Stellar Konsulting acknowledge and agree that the use of our services—including investigations, searches, reports, and related work—may involve inherent risks. Such risks may include, without limitation, financial loss, liability exposure, loss of income or tax benefits, reduced purchasing power, or loss of assets.
Stellar Konsulting makes no guarantees regarding the accuracy, completeness, or reliability of any information provided, nor does it guarantee that any reports or outputs will be admissible in legal proceedings. All services and information are provided on an “as is” basis, and clients assume full responsibility for any decisions or actions taken based on such services. Any resulting losses or missed opportunities are the sole responsibility of the client.
To the fullest extent permitted by law, clients agree to release and hold harmless Stellar Konsulting, including its officers, directors, employees, agents, investigators, contractors, and representatives, from any and all claims, liabilities, losses, damages, costs, and expenses (including legal fees) arising out of or related to the services provided, except in cases of proven bad faith or wilful misconduct.
Clients further agree that the total aggregate liability of Stellar Konsulting for any claim arising out of or relating to the services provided shall be limited to one hundred dollars (USD $100), regardless of the nature of the claim or cause of action.
Orders, Fees, and Refund Policy
All orders placed through this Website for process serving, document-related services, deposition services, subpoenas, document preparation, or any form of investigative service shall be considered firm and binding once accepted. Such orders may not be cancelled after work has commenced, except where otherwise agreed in writing by both parties.
All credit card payments are subject to an additional processing fee of three percent (3%), applied to cover bank and payment processing costs. By submitting payment or an advance, the Client confirms that they have reviewed, understood, and agreed to these Terms and Conditions.
All sales are final and non-refundable. No guarantees are made regarding outcomes, results, or success of any services provided.
Liquidated Damages and Limitation of Liability
In addition to the terms set out above, the parties agree that any breach of the Non-Disparagement provisions of these Terms and Conditions—where it can be reasonably established that disparaging statements originated from you or any person acting on your behalf—shall give rise to liquidated damages in the amount of One Hundred Thousand Dollars (USD $100,000.00), payable to Stellar Konsulting.
In all circumstances, the total liability of Stellar Konsulting for any accepted work order or delivered report shall be limited to the fees actually paid for the specific services provided. This limitation of liability is a fundamental and essential term of this agreement.
Governing Law, Changes, and Acceptable Use
By accessing or using this Website, you agree that these Terms and Conditions, as well as any dispute arising between you and Stellar Konsulting, shall be governed by the laws of United States of America, without regard to conflict of law principles. Any disputes shall be subject to the jurisdiction of the appropriate courts or arbitration bodies, as applicable. Stellar Konsulting reserves the right to modify, update, or amend this Website and these Terms and Conditions at any time, with or without prior notice. This includes the right to discontinue the Website or any services offered through it. If any provision of these Terms and Conditions is determined to be invalid, unlawful, or unenforceable, that provision shall be severed and shall not affect the validity or enforceability of the remaining provisions.
You agree not to use any information obtained from this Website, including email addresses or contact details, for the purpose of sending unsolicited bulk communications, spam, advertisements, or other forms of unauthorized solicitation to Stellar Konsulting or its employees, agents, or representatives. Any such use constitutes a violation of these Terms and Conditions.
Dispute Resolution and Jurisdiction
Any dispute arising out of or relating to these Terms and Conditions, or any services provided by Stellar Konsulting through or in connection with StellarKonsulting.com, shall be subject to the exclusive jurisdiction of the courts of United States of America. By engaging our services, the Client expressly consents to such jurisdiction.
In the event of any payment dispute, chargeback, returned payment, or similar claim, Stellar Konsulting may disclose relevant materials related to the matter, including reports, billing records, notes, emails, and client work product, to the extent necessary for resolution of the dispute. Proprietary internal work product created by Stellar Konsulting remains confidential and is excluded from disclosure where legally permissible.
In such circumstances, any confidentiality obligations that would otherwise apply between Stellar Konsulting and the disputing client shall be suspended to the extent necessary to address and resolve the dispute.
Contact Information
Documents for process service may be submitted directly to Stellar Konsulting via telephone or email at the contact details provided below:
Tel: +1 (213) 786 1161 (USA)
Tel: +1 (437) 8261646 (Canada)
Tel: +44 (20) 38905643 (UK)
Tel: +61 2 7259 7299 (AUS)
Fax: +1 (213) 283 6626
Email: operations@stellarkonsulting.com
